Web-Based Email Usage in Europe Jumps 14 Percent Over Past Year

Comscore Releases June 2012 Overview of European Internet Usage

London, UK, 21st August 2012 – Comscore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released an overview of internet usage in Europe during June 2012, showing that 397.2 million Europeans went online for an average of 25.9 hours. The June report, which includes internet usage in 49 European markets aggregated into the European region and individual reporting on 18 markets, also highlights that web-based email is still popular among European internet users. Nearly 70 percent of the European internet audience accessed Email sites during the month, displaying a growth rate of 3.7 percentage points over the past year. UK and Spain ranked first for penetration, with web-based Email reaching 82.7 percent and 79.2 percent of their respective internet audiences.

Web-Based Email Sees Growth Across European Countries
In Europe, 276.5 million people accessed sites like Hotmail and Google Gmail via their computer, equalling to a 69.5 percent reach among the internet audience above 15 years of age. The number of European web-based email users grew by 14 percent over the past year to 276 million, while total penetration increases by 3.7 percentage points.

The UK had the highest market penetration of web-based email usage at 82.7 percent with the total number of users increasing 9 percent versus last year. Among the top 10 email markets in Europe, Ireland had the fastest growing audience (up 23 percent), followed by Russia (up 21 percent).

Top 10 European Markets for E-mail Sites by Percent Reach
June 2011 vs June 2012
Europe: Age 15+, Home & Work Locations
Source: Comscore MMX

Percent Reach Among Internet Audience

Total Audience (000)

June 2012

Pp YoY Change

June 2012

% YoY Change

Europe

69.5%

+3.7pp

276,480

+14%

United Kingdom

82.7%

+5.2pp

31,141

+9%

Spain

79.2%

+1.2pp

17,330

+3%

Netherlands

78.9%

+3.3pp

9,469

+5%

France

77.2%

+1.6pp

33,364

+4%

Portugal

73.2%

-1.9pp

3,294

+5%

Poland

70.5%

N/A

13,098

N/A

Russian Federation

69.6%

+0.5pp

40,940

+21%

Ireland

69.4%

+3.6pp

1,693

+23%

Sweden

68.7%

+6.1pp

4,339

+12%

Germany

66.5%

-0.7pp

34,485

+2%

Hotmail Reigns Among Web-based Email Sites
Microsoft’s Hotmail, recently renamed Outlook.com, ranked as the top web-based email provider in Europe with 108.2 million visitors (up 1 percent vs. year ago) for an average of 1.9 hours per user during the month. Google’s Gmail ranked second in the Email category with 74.7 million users but saw a much stronger growth rate of 18 percent over the past year. Yahoo! Mail came in third with 44.3 million users, and was the most engaging email portal among the top 5 (2.1 hours per user). Russian providers Mail.ru Mail and Yandex Mail rounded up the top five attracting 42.3 million and 25.1 million users respectively, and experienced the strongest audience growth rates among the top 5 European web-based email sites.

Top 5 Email Sites in Europe by Total Audience (000)
June 2011 vs June 2012
Total Europe: Age 15+, Home & Work Locations
Source: Comscore MMX

Total Unique Visitors (000)

Average Minutes per Visitor

June 2012

% YoY Change

June 2012

% YoY Change

E-mail

276,480

+14%

106.4

-6%

Hotmail

108,202

+1%

110.7

-14%

Google Gmail

74,670

+18%

59.5

+7%

Yahoo! Mail

44,290

+4%

127.3

+29 %

Mail.Ru - Mail

42,767

+22%

19.7

+15%

Yandex Mail

25,143

+37%

17.1

+58%

European Internet Usage by Country
Below is a snapshot of European internet usage in the 18 reportable markets for which Comscore provides individual reporting. The Russian internet audience continued to be the largest online market in Europe with 58.8 million users going online in June. The UK audience was by far the most engaged market across Europe, with an average user spending 37.9 hours online.

Overview of European Internet Usage by Country Ranked by Unique Visitors (000)
June 2012
Total European Internet Audience, Age 15+, Home and Work Locations
Source: Comscore MMX

Total Unique Visitors (000)

Average Hours per Visitor

Average Pages per Visitor

Worldwide

1,491,181

24.0

2,289

Europe

397,762

25.9

2,694

Russian Federation

58,803

23.6

2,506

Germany

51,825

24.5

2,754

France

43,214

27.7

2,793

United Kingdom

37,665

37.9

3,434

Italy

28,568

16.6

1,688

Turkey

23,779

26.8

3,062

Spain

21,880

24.4

2,127

Poland

18,579

27.9

3,149

Netherlands

12,006

32.6

3,147

Sweden

6,319

21.8

2,190

Belgium

6,223

21.9

2,264

Switzerland

4,978

17.5

1,802

Austria

4,868

13.5

1,417

Portugal

4,501

20.2

2,011

Denmark

3,726

21.1

2,207

Finland

3,434

24.5

2,495

Norway

3,313

26.7

2,504

Ireland

2,438

20.4

1,957

About Comscore
Comscore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world and preferred source of digital marketing intelligence. For more information, please visit www.comscore.com/companyinfo.

Ayaan Mohamud
Comscore, Inc.
+ 44 (0) 203-111-1758
worldpress@comscore.com