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Leverage the Internet for Better Consumer Insights

Traditional focus group research can often stretch over weeks, delay a product’s time-to-market and result in lost opportunities.

comScore FocusSite™ streamlines focus group research by using a unique online discussion technique to engage a large number of research participants – across a variety of geographies – within a matter of days.

Highlights

  • TARGETED: Provides customizable inclusion criteria for online participants, such as demographic and behavioral characteristics
  • ANONYMOUS: Allows participants to be more forthcoming with thoughts, feelings and feedback – even regarding the most sensitive topics
  • TIMELY: Delivers rich and comprehensive discussion transcripts within a day after the focus group discussion
  • CONVENIENT: Enables panelists to participate from the comfort of their office or home

Benefits

For Marketers:

  • Listen to the words consumers use when describing your product or service
  • Prioritize product features, and assess brand image and positioning
  • Conduct online concept, packaging, logo and message testing
  • Uncover who is involved in the purchase decision, and identify the key factors that influence a final decision

For Website Managers:

  • Capture visitor attitudes and perceptions about the design, content and tone of your website
  • Identify the content, tools and functionality required to motivate site visitors to take desired actions
  • Let actual user feedback drive changes to video content

To learn more about comScore FocusSite, please contact us today.

FocusSite helps you answer questions such as:

  • What positioning and messages resonate best with my target audience?
  • How do consumers describe my product or service? What language do they use?
  • What other resources do my site visitors use? Why?
  • What are my site visitors’ attitudes and perceptions about my site?
  • What do they think about changes currently under consideration?

Testimonials

comScore provided us with the technology and research expertise that we need to monitor changes in satisfaction with our site.
Deborah Eldred Sr. Manager - Digital Products, R.H. Donnelley

Products & Services

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Product Suites

This product is available in the following product suites: