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e-Commerce Measurement


Understand Competitive Performance and Online Marketing Strategies

Retailers, travel suppliers, financial analysts, credit card issuers, publishers and manufacturers require visibility into online sales trends.

comScore e-Commerce Measurement™ is the industry standard, providing the most accurate, timely and comprehensive view of consumers’ online shopping and spending behavior.

Highlights

  • MASSIVE: Leverages the comScore panel of more than 2 million Internet users to track e-commerce behavior and trends
  • ACCURATE: Reports e-commerce sales weeks before the U.S. Department of Commerce – and is consistently within a few percentage points of the Government’s estimates
  • ROBUST: Captures actual purchase behavior from shoppers' checkout pages rather than simply relying on URL-specific page counts or measuring secure sessions
  • DETAILED: Measures all pricing, online promotion and advertising activity, allowing for a precise understanding of the drivers of consumer choice

Benefits

For Retailers:

  • Better understand online consumers' behavior prior to making a specific category purchase
  • Determine the impact of your online marketing efforts—including display, search and your website as a media channel —on online and offline sales
  • Monitor competitive performance and online marketing strategies, including which are most successful at driving traffic and purchase behavior
  • Determine the success of website strategies, like in-store pickup and free shipping, in regard to penetration
  • Identify where consumers who visit your site but do not make a purchase ultimately end up buying, and quantify the lost opportunity associated with these consumers

For Travel Suppliers:

  • Measure competitive performance across all online booking vehicles —including supplier sites and online travel agencies (OTAs)
  • Gain insights into what consumers do online within the weeks and months prior to booking, including how they leverage search, competitive sites and OTA partners
  • Understand how competitive online marketing tactics drive traffic and ultimately bookings

For Financial Analysts:

  • Monitor online spend patterns to better assess quarterly sales performance of public retail and travel equities prior to the release of their financial results
  • Track online sales trends by product category, online retailers and travel sites
  • Gauge the overall strength of the e-commerce marketplace, including by region or specific country
  • Assess credit card brand and issuer promotions as well as co-branded opportunities as they relate to share within the e-commerce space
  • Better understand how income segments are transacting online

For Publishers:

  • Demonstrate to advertisers the value of running campaigns on your website
  • Tailor your hosting solutions to retailer clients based on e-commerce trends

To learn more about comScore e-Commerce Measurement, please contact us today.

comScore e-Commerce Measurement helps you answer questions such as:

  • How do my conversion rates differ from my competitors, and how is this changing over time?
  • What role does my website play in driving sales at my physical retail location?
  • What do consumers do online prior to making a purchase, and how can I leverage that information to better reach them during key stages of their decision making process?
  • Where do consumers who visit my site but don't buy on my site ultimately make their purchase? Why do they choose a competitor?
  • What online marketing tactics are my competitors using and which are driving sales?

Testimonials

comScore consistently nails the consumer e-commerce numbers. It's encouraging to know how close comScore's numbers line up with Department of Commerce data.
Geoffery Ramsey CEO and Co-Founder, eMarketer

Products & Services

Product Suites

This product is available in the following product suites: