Pharmaceutical Solutions

The Internet has profoundly changed the way people handle their health needs. Millions of consumers now seek online guidance for prescription and over-the-counter drugs and other treatments. What they find online influences their immediate treatment plans, brand perceptions - even brand product requests from providers.

comScore Pharmaceutical Solutions deliver the in-depth information needed to understand the impact that brand, condition-specific, and health portal Web sites have on consumers' brand awareness, conversion, and patient compliance. comScore delivers actionable insight to help refine consumer profiles, identify key alliances, optimize key interactive marketing initiatives, benchmark against the competition and truly measure the ROI of Web site and online marketing programs.

Benchmark Online Program Effectiveness
Using comScore Pharmaceutical Solutions, comScore clients can easily compare and contrast their own sites' performance against competitive and perceived "best-of-class" sites to evaluate the effectiveness of online programs, emulate effective strategies, and establish best practices. comScore delivers the competitive perspective necessary to:
  • Understand the competitive landscape of drug and research sites - which sites dominate in terms of amounts purchased, unique visitors, time spent, pages viewed, and more
  • Establish baseline metrics from which to measure site performance and marketing campaign effectiveness
  • Identify potential competitive threats, or changes in activity
Calculate ROI in Precise New Ways
By linking online behavior with PBM prescription data, comScore measures the impact of specific Web sites and online advertising on patient conversion, compliance and persistency. This information enables comScore clients to:
  • Measure marketing effectiveness by comparing conversion among groups of "test and control" consumers
  • Determine the key drivers of lift
Identify Partners and Alliances
comScore identifies the brand, health, condition, and lifestyle sites frequented by targeted patient and physician groups. Armed with this precise insight, clients are positioned to:
  • Refine media plans to optimize online buys and better target marketing messages
  • Develop content partnerships that build brand preference and drive offline behavior
  • Develop partnerships with sites that attract high concentrations of competitors' visitors

Optimize Content and Increase Messaging Impact
With the deep consumer insight provided by comScore, clients can develop and optimize their site's content to address the needs of their target audience. comScore helps clients:
  • Find content and tone that resonate with their target audience
  • Create effective online and offline content to promote patient retention, treatment compliance and brand awareness
  • Determine how frequently content needs to be updated based on site visit patterns
Gain Deep Insight through Attitudinal and Segmentation Research
comScore Insights provide clients with the ability to conduct survey research studies using comScore panelists focused on a wide range of online and offline issues, including purchase intent, barriers to purchasing, attitudes towards competitive products/ services - and more. By integrating this attitudinal information with comScore's vast proprietary database of online behavior, comScore delivers powerful insights into the drivers of specific behaviors, helping marketers to devise more effective sales and marketing strategies.

For more information on how comScore can help guide the critical decisions you face, contact comScore Pharmaceutical Solutions at 703-438-2019 or submit an online information request.