Press Releases

December 19, 2010

Free Shipping Day Punctuates Heaviest Week of U.S. Online Spending in History as Four Individual Days Eclipse $900 Million

Cyber Monday, Which Remains Only Billion Dollar Day on Record , Likely to Become Heaviest Spending Day of the Year for First Time

RESTON, VA, December 19, 2010 – comScore (NASDAQ : SCOR), a leader in measuring the digital world, today reported holiday season retail e-commerce spending for the first 47 days of the November – December 2010 holiday season. For the holiday season-to-date, $27.46 billion has been spent online, marking a 12-percent increase versus the corresponding days last year. The most recent week (week ending Dec. 17) reached $5.5 billion in spending, an increase of 14 percent versus the corresponding week last year, with four individual days surpassing $900 million, led by Green Monday (Monday, December 13) with $954 million and Free Shipping Day (Friday, December 17) with $942 million. Free Shipping Day achieved a 61-percent increase versus the corresponding shopping day last year, highlighting the appeal and success of the promotion in which more than 1,500 merchants offered free shipping.

2010 Holiday Season To Date vs. Corresponding Days* in 2009
Non-Travel (Retail) Spending
Excludes Auctions and Large Corporate Purchases
Total U.S. – Home/Work/University Locations
Source: comScore, Inc.

Millions ($)
2009 2010 Percent Change
November 1 – December 17 $24,504 $27,460 12%
Thanksgiving Day (Nov. 25) $318 $407 28%
Black Friday (Nov. 26) $595 $648 9%
Cyber Monday (Nov. 29) $887 $1,028 16%
Green Monday (Dec. 13) $854 $954 12%
Free Shipping Day (Dec. 17) $586 $942 61%
Week Ending Dec. 17 (Dec. 11-17) $4,819 $5,509 14%

*Corresponding days based on corresponding shopping days (November 2 thru December 18, 2009)

“Free Shipping Day punctuated an exceptional week in which consumers spent more than $5.5 billion online, representing a 14-percent increase from last year,” said comScore chairman Gian Fulgoni. “While no individual days during the week surpassed $1 billion in spending, we saw strength throughout the week beginning with Green Monday and ending with Free Shipping Day on Friday. At this late juncture in the online holiday season, we have likely already witnessed the peak spending day of the year, which means that Cyber Monday should emerge as the season’s heaviest online spending day for the first time in history.”

Free Shipping Surge Remains Strong during Final Online Sales Push

comScore’s analysis of e-commerce transactions including free shipping indicated that consumers took advantage of the offer later into the season this year, in part due to the appeal of Free Shipping Day on Friday, Dec. 17. Each of the past five weeks has seen free shipping on at least half of transactions, while that threshold was reached only once during the 2009 season. For the five-day week ending with Free Shipping Day, the percentage of transactions with free shipping reached 52.7 percent, 12 percentage points higher than the corresponding time period last year, the most sizeable gap observed this season.

Weekly Holiday Free Shipping Analysis
Non-Travel (Retail) Spending
Excludes Auctions and Large Corporate Purchases
Total U.S. – Home/Work/University Locations
Source: comScore, Inc.
Week Ending Percent of Transactions with Free Shipping
2009* 2010 Point Change
11/7/2010 40.9% 44.8% 3.9
11/14/2010 47.1% 45.2% -1.8
11/21/2010 50.2% 50.1% -0.1
11/28/2010 45.6% 55.1% 9.6
12/5/2010 43.8% 51.4% 7.6
12/12/2010 44.5% 51.6% 7.1
12/17/2010** 40.6% 52.7% 12.1

*Weeks based on corresponding shopping days for 2009
**Based on five-day week (ending Friday)

“Free shipping has certainly become one of the prevalent themes of the 2010 holiday season,” added Mr. Fulgoni. “Since the week before Thanksgiving, we’ve seen the majority of online retail transactions use free shipping, which confirms the appeal of the offer for consumers. Free Shipping Day also appears to have driven a sustained late-season response, with free shipping transactions accelerating in importance in 2010 whereas they actually began to decline during the same period in 2009.”

Top Growing Retail Categories

Computer Hardware ranks as the top growing category for the holiday season to date with a 25-percent increase versus last year. Purchases of handheld devices (such as Apple iPads and e-readers) and laptop computers drove much of the growth. Attractive pricing on flat panel TVs continues to drive growth in consumer electronics, which grew 22 percent to rank as the second fastest-growing category. Books & Magazines (up 21 percent), Computer Software excluding PC Games (up 16 percent) and Toys (up 15 percent) rounded out the top five gaining categories.

Top Growing Online Retail Product Categories
Nov 1 – Dec 17 2010 vs. Corresponding Days in 2009
Non-Travel (Retail) Spending
Excludes Auctions and Large Corporate Purchases
Total U.S. – Home/Work/University Locations
Source: comScore, Inc.
Retail Category Percent Change
Computer Hardware 25%
Consumer Electronics 22%
Books & Magazines 21%
Computer Software (excl. PC Games) 16%
Toys 15%

*Corresponding days based on corresponding shopping days (November 2 thru December 18, 2009)

About comScore

comScore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world and preferred source of digital business analytics. For more information, please visit www.comscore.com/companyinfo.

Contact:
Andrew Lipsman
comScore, Inc.
+1 312 775 6510
press@comscore.com