U.S. Online Holiday Spending Approaches $20 Billion for First 34 Days of the November-December Shopping Season, up 15 Percent vs. Last Year

Spending Growth Strongest in Mid and Upper Income Segments, Driven by Increase in Dollars Spent per Buyer, while Lower Income Households are Seeing an Increase in Online Buyers

RESTON, VA, December 6, 2011 – Comscore (NASDAQ : SCOR), a leader in measuring the digital world, today reported holiday season retail e-commerce spending for the first 34 days of the November – December 2011 holiday season. For the holiday season-to-date, nearly $20 billion has been spent online, marking a 15-percent increase versus the corresponding days last year. The most recent week saw three individual days eclipse $1 billion in spending, led by Cyber Monday, which became the heaviest online spending day on record at $1.25 billion. Tuesday, November 29 reached $1.12 billion, while Wednesday, November 30 reached $1.03 billion. Growth softened somewhat during the latter part of the workweek, but strengthened over the weekend (Dec. 3-4) to 17 percent.

2011 Holiday Season To Date vs. Corresponding Days* in 2010
Non-Travel (Retail) Spending
Excludes Auctions and Large Corporate Purchases
Total U.S. – Home & Work Locations
Source: Comscore, Inc.

Millions ($)



Percent Change

November 1 – December 4




Thanksgiving Day (Nov. 24)




Black Friday (Nov. 25)




Thanksgiving Weekend (Nov. 26-27)




Cyber Monday (Nov. 28)




Week Ending Dec. 4




*Corresponding days based on corresponding shopping days (November 2 thru December 5, 2010)

“This most recent week of online holiday shopping, known as ‘Cyber Week,’ reached record spending levels as three individual days surpassed the billion dollar threshold,” said Comscore chairman Gian Fulgoni. “We are now entering the portion of the season when online retailers typically reduce their promotional activity as they attempt to restore their margins, which can sometimes contribute to temporary softness in spending growth rates. However, this will likely be immediately followed with an acceleration in the spending rate as we approach the middle of December, which is sure to bring us several more billion dollar online spending days.”

Holiday Season Gains Driven by Increased Spending per Buyer in Mid and Upper Income Segments

Comscore analyzed consumer spending patterns for the holiday season-to-date to understand which particular factors are driving the strong growth rates of 15 percent. The strongest overall spending gains have been driven by the mid-income segment (households earning $50,000-$99,999) at 19 percent, while spending among upper-income households ($100,000 and higher) is growing at a rate of 16 percent. Lower-income households (Under $50,000) are seeing a more modest increase of 9 percent.

In a departure from the past couple of years when the growth in number of buyers was the predominant driver of online spending growth, the majority of this year’s gains are being driven by an increase in spending per buyer. In fact, the number of buyers overall has increased just 3 percent compared to a 12-percent increase in dollars per buyer.

Analysis of the trends by household income revealed some differences by income segment. While mid- and upper-income households’ spending growth has been predominantly driven by an increase in dollars per buyer, lower income households’ spending rates have remained essentially flat while showing an increase in the number of buyers.

Retail E-Commerce Spending Composition by Household Income Segment
Non-Travel (Retail) Spending
Excludes Auctions and Large Corporate Purchases
Nov. 1 – Dec. 4, 2011 vs. Corresponding Shopping Days in 2010
Total U.S. – Home & Work Locations
Source: Comscore, Inc.

Dollars per Buyer

Buyers (000)



% Chg



% Chg

Total Households







Less than $50,000







$50,000 - $99,999














“We have seen some indications that mid- income Americans might be experiencing ‘austerity fatigue,’” added Mr. Fulgoni. “After spending the last couple of years increasing their personal savings in an effort to get their finances in order, some appear to have decided they are done pinching pennies and are increasing their spending by taking advantage of the many promotions and price discounts that online retailers have been offering in the first half of the holiday shopping season. The appeal of lower prices that can be found on the Internet is also undoubtedly a driver of the acceleration of the shift from in-store buying to e-commerce that we are witnessing among all income segments this season.”

Weekly Online Holiday Retail Sales

About Comscore
Comscore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world and preferred source of digital business analytics. For more information, please visit www.comscore.com/companyinfo.

Bill Daddi
Daddi Brand Communications