Noviembre 22, 2021

Client Success Specialist

Job Description

Position: Client Success Specialist

Location: New York, NY


Per Executive Order 14042, new or prospective Comscore, Inc. employees in the United States, must provide proof of complete vaccination, or approved exemption on the first day of their employment.


About This Role:

Seeking a candidate for a client facing, analyst role supporting Comscore's relationships with top media and network company clients of our syndicated data products. In this role, you will be responsible for delivering superior client service by managing client relationships including technical and business inquiries, providing product details and leading product trainings that


What You'll Do:  

  • Proactively manage client relationships, including account health, customer satisfaction, and usage of Comscore products & services
  • Develop expert knowledge of Comscore products, capabilities and technical processes
  • Help clients understand Comscore data and gain business value from it
  • Analyzes data to tell a story and illustrate value of the data for clients and competitive sets
  • Considers client's business industry to complete analysis specific to client's needs
  • Deliver customer trainings focused on answering relevant business questions
  • Research industry trends to help enhance the business insights that are provided to clients
  • Proactively work with sales teams to grow, improve, and amplify relationships with clients

What You'll Need:

  • Bachelor’s degree, preferably with a focus in advertising or marketing
  • 1 - 4 years of experience
  • Ability to build strong internal and external client relationships
  • Experience with Microsoft Office Suite
  • Comfortable with internet technologies
  • Excellent verbal and written communication skills
  • Proactive, team-based work approach


About Comscore

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.


Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit


EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.


To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire.




Client Success Specialist

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