The Last Click Factor: How Consumers Are Outsourcing Much of the Purchase Journey to AI Assistants
In 2013 some of the most pronounced shifts in audience behavior occurred as consumers attempt to keep pace with the fast-evolving consumer technology trends. For the first time this year, multi-platform users (i.e. people who use both mobile and desktop devices) became the majority of the digital population a milestone that was reached in April 2013. By the end of the year, a full 56 percent of digital media consumers constituted the multi-platform majority.
For more insights about the Multi-Platform majority, download a complimentary copy of the 2014 U.S. Digital Future in Focus report here.