June 14, 2024

Syndicated Client Insights Analyst

Job Title: Syndicated Client Insights Analyst
Location: London, UK (Remote working optional)

About This Role:

Comscore is looking for an analyst who will complete client-driven data analysis to answer user product and data questions and provide useful insights to clients relating to application of data for their business needs, such as RFP response, competitive benchmarking, campaign planning, social media optimization and research.
They will provide first line of product training and support to clients of Comscore’s syndicated product offerings and provide technical tagging support. They will partner with sales to communicate product enhancements and methodology changes to clients, identify training opportunities based on client usage and needs and proactively communicate client updates to respective account leads.

What You’ll Do:

  • Respond to client questions about data and aid client with interpretation of data
  • Train clients on Comscore reports, methodologies, tools, and processes – including digital audience measurement and social monitoring tools
  • Conduct live presentations and demos to provide client support as an assigned resource
  • Customise trainings to suit client needs by considering the client’s business needs, industry, and competitors
  • Use Comscore tools to research and develop client deliverables and insights
  • As needed, create content for training sessions and demos, ranging from PowerPoint decks and example Excel reports
  • Conduct client-driven data investigations by analyzing data in reports and from internal systems; escalate investigations to internal teams if analysis is inconclusive
  • Answer customer support hotline; escalate issues when appropriate; navigate through internal teams easily and involve management when needed
  • With assistance, provide clients with data interpretation for RFP responses and internal presentations
  • Support Client Insights team by setting up tags after gaining a basic familiarity with tagging and unified reporting across PC, mobile app, video, mobile video, and OTT
  • Receive client dictionary submissions and ensures all definition requests meet Comscore’s branding and dictionary rules; follow Comscore process for submitting changes with supervision and attention to details.

What You’ll Need:

  • Bachelor’s degree from a college or university, preferably with a focus in advertising or marketing
  • 0-2 years advertising and/or marketing experience
  • Experience with Microsoft Office suite
  • Comfortable with internet technologies and basic familiarity of the technical side of how the internet functions
  • Working knowledge of social media platforms
  • To proactively search out additional opportunities to broaden product growth


  • Private Medical and Dental insurance is offered to our employees and their immediate family: Comscore contributes 80% and the remaining 20% is paid by employees;
  • Travel insurance (both for business and personal reasons) is fully covered by Comscore;
  • Life and Income Protection Insurance Schemes are fully covered by Comscore;
  • 25 Annual Leave days per annum;
  • Comscore also provides a paid “Recharge Week” over the Christmas and New Year period, so that you can start the new year fresh.
  • Flexible work arrangements;
  • Enhanced Maternity Pay: the first 12 weeks' of an employee’s maternity leave is 100% paid by Comscore;
  • “Summer Hours” are offered from June to September: Comscore offers employees the flexibility to work more hours from Monday to Thursday, and the hours can be offset on Friday from 2:00pm onwards.
  • Employees are eligible to participate in our Cycle to Work scheme, enjoying tax benefits when you hire and/or buy a bike via Comscore’s provider;
  • Paid special leave days, such as Paternity, Shared Parental Leave and so on;
  • An interest free “Season Ticket Loan”;
  • Comscore contributes 4% to Comscore’s Group Stakeholder Pension (SHP).

About Comscore:


At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.   

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

Comscore is committed to creating an inclusive culture, encouraging diversity.


Syndicated Client Insights Analyst

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