September 13, 2022

IT Support Engineer

Job Title: IT Support Engineer

Location: Amsterdam, The Netherlands

About This Role:

Comscore is looking for a customer service-minded IT Support Engineer to represent the Service Desk team in our Amsterdam office supporting the EMEA region. The IT Support Engineer will be responsible for global support for employees, onboarding/offboarding, imaging and maintenance of workstation hardware, software installation and related updates, asset management and various other IT projects.

What You’ll Do:

  • Serve as local IT support for set-up and distribution of workstations to all users
  • Install, configure and troubleshoot workstation systems, desktop hardware and peripherals in the local office and remote
  • Respond to user problems, determine the proper response, and resolve issues
  • Answer questions and communicate technical information to both technical and non-technical personnel
  • Occasional white glove executive leadership support as needed
  • Participate in the implementation of IT and infrastructure projects

What You’ll Need:

  • Minimum of 2-4 years of experience in a Desktop/IT Support role, or an equivalent combination of education and professional experience
  • Responsive and self-motivating with the ability to engage end users in a professional and friendly manner and work with limited supervision
  • Excellent written and verbal communication and problem-solving skills
  • Demonstrated ability in Microsoft Windows and Mac OSX plus standard commercial applications (MS Office, Teams, Zoom)
  • Familiarity with Jamf, Microsoft Endpoint/Intune, computer imaging and Active Directory domain concepts, encryption and Zoom meeting services.
  • Ability to troubleshoot and diagnose PC hardware and software
  • Experience with ticket tracking software such as JIRA Service Management, ServiceNow, Remedy

Benefits:

  • Dutch collective Pension Plan, with a possibility to include your family
  • Possibility to participate in collective health insurance plan, for you and your family
  • Full compensation for your commute to work by public transportation
  • For Expats: Support in your relocation to the Netherlands. We’ll apply for a visa/work permit and accommodate you in a hotel during your first month of employment to ensure a good start. Plus, Comscore works with the 30% Reimbursement Ruling
  • A flexible Company fitness plan with plenty of options to choose from
  • 25 vacation days
  • Company paid holidays off from Christmas until New Years Day
  • Competitive salary & benefits
  • Possibility to attend conferences, seminars and other industry events
  • Access to the latest tech gadgets and technologies as a part of your job

About Comscore:

 

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.   

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

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IT Support Engineer
https://www.comscore.com/About/Careers/Job-Opportunities?sfid=584

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